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Cardholders

Welcome to TCM Bank! We’re part of the Independent Community Bankers of America, and we manage this program for Community Banks.

If you have questions about transactions, payments, your credit limit, or other features of your credit card, this information may help:

24-Hour Customer Service

Within the U.S.: (800) 883-0131
Outside the U.S.: (727) 570-4881

Options also include:

  • Balance Inquiries
  • Report a card Lost or Stolen
  • Request a copy of your agreement

Credit Card Account Management
(Excluding ScoreCard, See Phone Numbers Below)

You can access your credit card account online at MyCardStatement.com.

Once you enroll at the site, you can:

  • View recent transactions, as well as statements for the past 18 months
  • Make payments (free of charge)
  • Dispute transactions
  • Download information to your financial software
  • Set account alerts
  • Take advantage of expense report features

Mailing Address for Payments for Visa or Mastercard

VISA Accounts, make payable to VISA:

VISA
P.O. Box 30131
Tampa, FL 33630

MasterCard Accounts, make payable to MasterCard:

MASTERCARD                   
P.O. Box 30131
Tampa, FL 33630


ScoreCard Rewards® Program Information

For complete program details, along with a list of merchandise and travel awards, visit ScoreCard Rewards.com.
(You can browse the rewards catalog without logging in.)

For general award information, terms and conditions: 
Call (800) 854-0790 (9:00 a.m. - 11:00 p.m. EST, Monday - Friday, except holidays)

For travel reservations:
Call (800) 842-3006 (9:00 a.m. - 9:00 p.m. EST, Monday - Friday, except holidays)


Cardholder Agreement

To view a PDF copy of the Cardholder Agreement, click here.


Important Disclosures

To view a PDF copy of the Important Disclosures, click here.